Delete my account
You can request the deletion of your TREINO account and the personal data attached to it. You do not need the app installed or an active session to make the request.
From the app
If you have TREINO installed, the fastest route is Profile → Settings → Delete account. If you are a coach, you can also do it from the Coach Hub: Settings → Account → Delete account (we ask you to confirm your identity again). It is processed automatically, with nobody in the middle.
By email
If you no longer have the app, write to us from the address you created the account with and ask for deletion. We confirm through the same channel. treino@gettreino.com
What we delete
When you delete your account we erase your personal data:
- Your account data: email, username and profile picture.
- Your training data: routines, sessions, weights and progress.
- Your links to coaches and the conversations with them.
- If you are a coach, your public profile and the location where you work.
What we keep
Only what the law requires us to keep — for example, records of payment transactions, which Argentine tax rules require us to retain. Those records are not used for any other purpose and are never re-attached to an active profile.
Contact
Write to us at treino@gettreino.com